A Vintage Holiday will do everything in its power to keep you, our customer, satisfied with our services. We will be happy to assist you.
A Vintage Holiday ships all orders via UPS Ground. Orders will be shipped within one week of placing order.
If for some reason you wish to return an item, you must email us for authorization within 10 days of the invoice. There will be a 15% restocking fee for returned merchandise. Items must be returned within 10 days of the invoice date otherwise they will not be accepted. Items must be returned in the same condition as they were sent to you.
In the event of damage or breakage, please notify us within 10 days of receipt and we will replace your purchase or refund your money. Please keep all damaged packaging to facilitate our inspection in case a return of goods is requested.
Returns should be sent with a receipt to: A Vintage Holiday Warehouse, 16647 County Highway 16, Osco, IL 61274.
As part of the order process, the following information is collected from shoppers:
Name, Shipping/Billing address, Email address, phone number, Credit/Debit card information.